Privacy Policy – Size Buddy
1. Overview
Size Buddy (“we,” “our,” “us”) provides merchants with sizing recommendation tools designed to enhance the shopping experience for their customers. This Privacy Policy explains how we collect, use, and protect information when merchants install or use our Shopify app.
By installing or using Size Buddy, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information from merchants and their customers to provide and improve our service:
- Shop information: Store name, domain, email, and Shopify API credentials required for app functionality.
- Product data: Product names, variants, tags, and sizing information needed to generate recommendations.
- Usage data: App interactions, settings, and preferences to improve performance and user experience.
- Customer data: Size Buddy does not collect or store any personally identifiable customer information (e.g., names, emails, or payment details).
3. How We Use the Information
- Provide and operate the Size Buddy app and its features
- Customize and improve sizing recommendations
- Offer merchant support and troubleshoot issues
- Communicate updates, bug fixes, and service improvements
- Maintain app security and prevent misuse
4. Sharing Information
We do not sell, rent, or trade personal information. We may share limited data with:
- Shopify: As necessary to maintain compliance with the Shopify API and ecosystem
- Service providers: For secure data hosting, analytics, or support (under strict confidentiality agreements)
- Legal authorities: Only if required by law or in response to lawful requests
5. Data Retention and Security
We retain merchant and store data only as long as necessary to provide our services. All information is stored securely using encryption and protected against unauthorized access. When a merchant uninstalls the app, all associated store data is automatically deleted within 48 hours.
6. Merchant Rights
Merchants can:
- Request access to their stored data
- Request deletion of their data after uninstalling the app
- Contact us for clarification or support regarding privacy
Requests can be made by emailing us at joelhaymour00@gmail.com.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect new features or legal requirements. We’ll notify merchants of material updates via the Shopify app or email.
8. Contact Information
If you have any questions about this Privacy Policy, contact us at: joelhaymour00@gmail.com